How can we help you?
How do I get/use a webhosting package?
What is a webhosting account?
Webhosting accounts enable you to host a simple web page on the trinity.cantab.net domain. These packages come in three sizes:
Small, 100Mb for £5 a year
Medium, 1000Mb for £10 a year
Large, 2000Mb for £15 a year.
Each package supports plain HTML pages with standard image formats. You will also be given FTP access so that you can upload and publish pages such as an online CV, personal webpage or photo galleries.
Server side scripting (for example, PHP) and database support is not included.
Your website address will be in the format https://trinity.cantab.net/users/USERNAME.
How do I get one?
To add a webhosting account, log in to the My Account dashboard and then click ‘Payment Portal’ under ‘Billing’ on the right hand pane.
Next click ‘Create New’ under ‘Web Hosting’ on the left hand side. On the next page, enter the FTP username that you would like to use and then click ‘Register Simple Webhosting’. If you have not already purchased one, you will then be prompted to choose and pay for the relevant hosting package.
How do I create a web page?
Simple webpages are usually built with HTML and CSS. If you wish to write the HTML for your page yourself, there is a good HTML tutorial site here. This site also has a good introduction to HTML, including a brief explanation of what it is:
"HTML stands for Hypertext Markup Language. A markup language combines text and extra information about the text. The extra information, related to the text's structure and presentation - things like whether the text is bold, where it is positioned on the page, etc, that information is expressed using 'markup', which is intermingled with ordinary text. In the case of HTML, the markup information is contained in 'tags', which are easily recognisable by the symbols."
You also have some choices as to how you write your code. You can use a plain text editor (such as notepad, wordpad etc.) or an HTML text editor.
However, these are only a few of the many editors you can find on the internet.
If you would rather not have to write the HTML yourself, you can use a WYSIWYG ("What you see is what you get") web editor. Possibly one of the most well-known examples of these is Adobe Dreamweaver. With this type of editor, you design your site visually, and the program writes the code for you accordingly.
How do I upload my files?
Once you are happy with your page, first you must save the file as index.html (all lowercase).
You then need to upload this file to your web hosting account so that the content will show on the online site.
To do this it is recommended that you use your own FTP uploader program (such as Filezilla: http://filezilla-project.org/ or SmartFTP: https://www.smartftp.com/), however if you need to you can use our online ftp uploader, found by going to the 'My Account' dashboard, clicking on 'Simple Hosting (x)' on the left hand side, and then the 'Launch WebFTP' button.
Once you have logged in, you should see a folder called /www. The folder called 'www' is important, as it is the public folder - the folder that your web address points to. All files that you upload (such as images) must go in there including the index.html file in order for it to be visible online.
If you have any trouble getting your website to work, please contact our support desk. Though we are unable to provide assistance for coding or HTML development issues, we are happy to help with anything else.
Enjoy your personal web space!